This Privacy Policy tells you how BIDI (owned by Innovare Limited (called we, us or our below)) collects, uses, shares and protects your personal information. It applies to the information and data we collect from you (called you or your below) when you use our website or app, access our products or services (Services), or interact with us through social media or our marketing activities. By visiting our website or app, using our Services or otherwise interacting with us, you agree to us processing your personal information in accordance with this Privacy Policy.
We are committed to complying with the New Zealand Privacy Act 2020. We cannot guarantee compliance with data protection laws outside of New Zealand.
What personal information do we collect?
“Personal information” is any information about an identifiable individual. It does not include data that can’t identify an individual. Personal information we collect from you may include:
- Contact data: your name, email address, phone number, address
- Profile data: user name and password, photo, who you have connected with on the platform
- Listing content and transaction history
- Device and online activity data: data about visitors to our website and their use and behaviour while using our website, and device and browser data – see the Cookies and other tracking technologies section below.
Our website and Services are intended to be used by persons over 18 years. If you’re under the age of 18 years you may not register an account with us or use our Services. We do not knowingly collect or process children’s personal information.
How do we collect your personal information?
We collect your personal information directly from you, such as when you register as a member, contact us via email, phone, use our website or social media, post content or access or use our Services. We may also collect personal information from publicly available information and other people you have authorised us to collect it from. We may also collect information while you use our Services using technology like cookies, in accordance with the section below.
Please only give us up-to-date and correct information. Please don’t give us personal information about someone else unless they have consented to you sharing their personal information with us and have agreed to this Privacy Policy.
Cookies and other tracking technologies
We use cookies and similar tracking technologies to monitor your activity on our Website and store certain information. Cookies are small data files placed on your device that enable us to enhance and personalise your online experience, understand website usage, and improve our services. The cookies we use may include: essential cookies necessary for the functioning of the Website; performance cookies to monitor site usage; functional cookies that remember your preferences; and targeting or advertising cookies to deliver personalised content and advertisements.
You can manage your preferences at any time to withdraw your consent to our use of cookies by either accessing the cookie settings on our Website or directly through your web browser. For more information on how to manage and delete cookies, visit https://www.aboutcookies.org/ or www.allaboutcookies.org. Withdrawing your consent may impact your user experience and prevent you from using certain parts of our Website. Essential cookies, necessary for the operation of the website, cannot be rejected as they are required for website security and accessibility.
For what purposes do we use your personal information?
We use your personal information for the following purposes:
- provide or improve our Services to you
- set up and administer your account with us
- communicate with you, including responding to questions from you
- improve your personal experience on our website or app
- get feedback to improve our Services
- handle complaints and disputes
- comply with our legal and contractual obligations or enforce our legal rights
- promote our products or services to you and provide other information we think you may find interesting (including information promoting our business partners)
- by aggregating and de-identifying with other data to analyse, improve and promote our business
- for any other purposes authorised in writing by you or by law.
Who do we disclose your personal information to and why?
We may disclose your personal information to others for the purposes specified above. This may include:
- to a member who is seller of a listing that you have bid on, or to a member that is the highest bidder of your listing if you are the seller,
- your username may be disclosed to other members bidding on the same listing as you, unless you change your settings to anonymous
- your username may be disclosed to other members bidding on the same listing as you, unless you change your any business that helps us or works with us to provide our products or services or operate our business (for example, service providers, technology
- any other person as required or authorised by law
- in connection with, or during negotiations of, any sale of our assets or all or a portion of our business,
- anyone else, as explicitly authorised by you in writing.
International Data Transfers
We might transfer to and store your personal information in countries outside of New Zealand, such as countries in which our service providers are located or have servers. These countries may not have the same data protection regulations as New Zealand. We will only transfer your information outside New Zealand where the person we disclose it to: (i) is doing business in New Zealand (and must comply with the Privacy Act 2020); (ii) will, we believe, adequately protect the information; (iii) must comply with similar privacy laws to the Privacy Act 2020; or (iv) where you have told us we can.
How we keep your personal information safe and secure
We are committed to keeping your personal information as safe and secure as possible and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We have implemented industry standard physical, electronic, and managerial procedures to keep personal information safe and secure and protect it from misuse, interference, loss, or unauthorised access, modification, and disclosure. However, security risk is inherent in all internet and information technologies and we can’t guarantee the security or transmission of your personal information.
Retention of personal information
We will retain your personal information only for as long as it is necessary for the purposes for which it may be used, after which we will delete it from our systems.
How you can access and correct your personal information
You can ask us to show you what personal information we hold about you and to correct any mistakes by emailing simon@bidi.co.nz >. If there is a legal reason we can’t let you see the information, or if we don’t agree with your correction, we will give you our reasons and note your requested correction to the information.
Direct Marketing
We may contact you by telephone, regular mail, or electronically (email, SMS or via other electronic means) with promotional material and offers of products or services from us, as well as offers from our business partners that we consider may be relevant and of interest to you. You can unsubscribe from receiving these messages at any time by using the opt-out function provided in the message.
How to make a privacy complaint
If you think we have not followed our privacy obligations, you can make a complaint by contacting us at simon@bidi.co.nz >. You can also make a complaint to the New Zealand Privacy Commissioner by emailing enquiries@privacy.org.nz.
Changes to this Privacy Policy
We may change this Privacy Policy at any time. We will publish the updated policy on our website or app.
If you have any questions about this policy, please contact us at simon@bidi.co.nz
Effective date of policy: 28th April 2025